Legal

Privacy Policy

We collect as little as possible to run our products. We don't sell your data. You can request deletion at any time.

Last updated: October 2026

This policy explains what we collect, why we collect it, and how you can exercise your rights. It applies to all Amersan products: Maveon, Havely and Moments Studio. What you put in a Havely guide is covered by Havely's own policy at havely.co/privacy.

Overview

We collect as little as possible to run our products. We don't sell your data. You can request deletion at any time.

Your Amersan Account

One account signs you in to every Amersan app. It holds:

  • your email address, and your password, stored only as a secure hash, never as you typed it;
  • your name, username and profile photo, the same in every app;
  • which Amersan apps you use, and when you first and last used each;
  • if you sign in with Apple: Apple's identifier for you and the email address Apple shares (this can be a private relay address);
  • if you sign in with Google: Google's identifier for you, your email address and, when your account has no name yet, your first name.

Signing in with Apple or Google. We check each sign-in with Apple's or Google's public keys. We never see your Apple or Google password. Apple and Google know that you signed in to Amersan; their own privacy policies apply to that.

Continue on iPhone. If you're signed in to Maveon on your iPhone, Havely can use that sign-in on the same iPhone, so you don't have to sign in again. This stays between the two apps and our server.

Sessions and signing out. Each sign-in on a device is a session. For your account's security we keep when it started, which app and device it's on, and the IP address it signed in from. A session lasts up to 180 days unless you sign out. Signing out ends that session right away. A new password, or "Sign out on all devices", ends every session in every Amersan app. We delete a session's details 30 days after it ends.

Forgot your password. We send a link from Amersan that works for 30 minutes and only once. We store the link only in a form that can't be read back, and delete it a day after it has expired or been used. We don't store your IP address for this.

Deleting. In the app you can delete one app's data (for example only Havely) or your whole Amersan Account, which deletes your data in every Amersan app.

Information we collect

  • Account data (email, account identifiers) to sign in and save your data; see Your Amersan Account.
  • Profile data you provide (e.g., name, optional details) shown in your profile.
  • Studio order data (items, pricing, status) so we can fulfill your purchases and show order history.
  • Shipping address (name, street, city, postal code, country) to deliver physical products.
  • Uploads you provide for Studio (photos and images) used to create your personalized products.
  • Approximate location when you search (to find nearby places) if you allow location access.
  • Usage and diagnostics (screens you view, taps, crash logs) to improve reliability and performance.
  • Device basics (model, OS version, language) to support the app and fix bugs.

How we use your information

  • To operate Maveon (plans, diary, achievements) and sync your data across devices.
  • To run Moments Studio: create orders, process fulfillment, provide support, and show order status and history.
  • To prevent fraud, abuse, and keep the service secure.
  • To communicate important updates about your account or orders (transactional emails).
  • To send product or launch emails only if you opt in; you can unsubscribe at any time.

Payments

Payments for physical goods in Moments Studio are processed by Stripe. We do not store your full card number. Stripe may collect and process payment data according to their own policies.

Sharing

We don't sell personal data. We share data only with trusted service providers when needed to run the app and Studio — for example: payment processing, image storage, hosting, email delivery (Resend), sign-in with Apple and Google, and analytics and crash reporting — under contract. We may disclose information if required by law.

Retention

We keep data only as long as needed to provide Maveon and fulfill Studio orders, or as required by law. You can request deletion of your account and associated data at any time.

Security

Data is encrypted in transit. Access to our systems is restricted and logged. No method of transmission over the internet is 100% secure, but we work continuously to protect your information.

Your rights

  • Access, correct, export, or delete your data.
  • Delete your account in-app via Profile → Settings → Delete account, or contact us for help.
  • Withdraw consent for marketing emails at any time.
  • Contact us directly for any other privacy-related request.

Contact

For any privacy request or question, reach us at info@amersan.co. We'll respond within 1–2 business days.

This page is an overview and not legal advice.